CRM Analytics

Deep insight into customer behavior and website performance

Contact-level analytics and web traffic analysis for companies that are serious about growth

Contact-Level Analytics

CUSTOMER BEHAVIOR Get actionable insights into customer lead and prospect activity taking place on your site or mobile app. AUsing CRM analytics, analyze customer interests and web engagement patterns with activity reports, timelines and real-time alerts. Keep your finger on the pulse of your prospects’ and customers’ propensity to buy, based on their web behaviors, and convert more leads into new customers.

Pages Visited and Duration

DEEP ANALYTICS Get detailed web analytics reports for any of your individual contacts. Know the pages they're interested in, the time spent on each page, their geographical locations and buying preferences. Armed with this insight, you can create targeted content that speaks to their interests, create carefully tailored offers around those interests, and reduce the time involved in qualifying new leads.

Referring URL Reports

WEB TRAFFIC ANALYSIS Learn how your new customers came to find your site with referral URL reporting in Agile CRM. We list the initial referrer for each new customer so that you know how to tap into these potential sources and generate more web traffic. Uncover the most popular jump-off points for new visitors in order to maximize the energy you spend driving more leads to your site from those locations.

Engage Known Contacts

HELLO, FRIEND! Show personalized messages to your contacts. Suggest offers based on their interests or ask them to complete an action in your app with your web engagement popups. This takes your customer engagement to the next level and grows your web presence.